The staff, from valet to room service, were professional, friendly, and provided exceptional customer service. The omelette chef and the reception team were particularly helpful.

Didn't dislike anything about the property.

100 feet away from the hotel there is Angus Butcher House, which is a good dining choice. It was a 4-star venue in every way. We loved staying at fiesta inn puebla finsa...

The location was perfect, with easy access to various amenities and attractions. The service was exceptional, with the staff going above and beyond to ensure my comfort and satisfaction. The room service was prompt and the housekeeping staff kept my room spotless. I also appreciated the convenience of the 24-hour room service and the availability of laundry services. The room itself was well-equipped, with amenities such as air conditioning, tea and coffee facilities, and a microwave for added convenience. the quality of service and the comfort provided made my stay truly enjoyable.

I highly recommend this hotel to everyone.

the room had a comfy bed and a clean bathroom. the staff was always smiling and provided us with friendly service. Breakfast had a variety of delicious foods, and the view of the Popocatepetl volcano was fantastic.

During my new year stay, I enjoyed the beautiful view of a nearby mountain and comfortable beds that were perfect to rest in. The staff were very friendly and always had a smile on their faces. the hotel provided a great selection of delicious foods that were satisfying to my taste buds.

Although my stay was pleasant, there were some aspects that could have been better. The towels provided were slightly coarse, and the jacuzzi was a little cold.

During our New Year stay, we appreciated the convenient location, being close to restaurants and shops. the hotel offered free parking and the staff were friendly. the bed was comfortable, and the room had a nice view of the city.

Although the stay had its positives, there were several areas that require improvement. there was no mini fridge in the room, and towels provided were too rough.

We had an exceptional experience at this hotel. The staff was phenomenal. From the valet parking attendant to the cleaning staff, everyone was extremely friendly and professional. The breakfast served at the hotel was delicious. We especially enjoyed the omelettes that were made to order by a wonderful woman. The hotel's transportation was very useful in getting us around this city, and we appreciated the cleanliness and facilities of the hotel.

Absolutely nothing to say about dislikes.